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The Manual of “Us”

Tom DayTom Day· Partner, PA Consulting
Teams and CultureCommunication and Influence
The Manual of “Us”

What you get

Tom Day’s template for aligning a team before a project starts: roles, objectives, values, ways of working and what success actually looks like.


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About this tool

The Manual of Us is a team planning canvas designed to create alignment before work begins. Instead of assuming everyone shares the same expectations, it guides teams through the conversations that matter most:

  • Purpose;
  • Objectives;
  • Roles;
  • Deliverables;
  • Ways of working;
  • Values;
  • Strengths;
  • Risks;
  • Time commitments; and
  • What success looks like.

By completing the canvas together, every team member contributes to a shared understanding of how the project will operate. The result is greater clarity, stronger collaboration, and fewer misunderstandings. It’s a practical framework for building high-performing teams and preventing conflict before it has a chance to develop.

Where it came from

The episode behind this tool

Have the Conversation You’re Avoiding

Have the Conversation You’re Avoiding

Tom Day shares practical strategies for building trust, preventing conflict and having hard conversations with confidence at work and home.

55 mins7 July 2026
Listen or watch
Tom Day

Who wrote it

Tom Day

Partner, PA Consulting

Tom Day shares practical advice on difficult conversations, leadership and communication. Learn how better conversations build trust, improve performance and strengthen teams.

Full profile1 other tool from Tom Day

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