This practical guide distils the key ideas from Freddie Quek’s Build Your Edge episode, Joining the Dots Between Profit, Planet, and People. It explains why digital exclusion affects all of us, what causes it, and how leaders and organisations can take meaningful action. Inside, you’ll find a simple breakdown of the Triple Bottom Line, the real barriers to digital participation, and Freddie’s actionable framework for making technology more inclusive, from individual steps to organisation-wide change.

If you want a clear, credible starting point for understanding and tackling digital exclusion, this handout will help you take the first step.